Mediation is a structured process whose implementation and success are based in particular on the following basic principles:
Voluntariness of participation – The parties decide voluntarily to conduct or end mediation.
Independence of the mediator – The mediator is economically/personally independent of the parties.
Confidentiality of the proceedings – The mediator is bound to secrecy. It is advisable to agree on this also among the parties.
Ownership of the parties – The parties develop their solution themselves with the help of the mediator.
Neutrality of the mediator – The mediator is impartial and ensures fairness.